Organizational Management

The Necessary Art of Making Amends

CLASSIC ARTICLE - Every fundraising professional knows how to write a thank-you note, but even seasoned veterans botch letters of apology. Susan Sarver describes what works-and what doesn't-when it comes to saying you're sorry.

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Selecting Fundraising Software

CLASSIC ARTICLE - Fundraising software performs a multitude of functions. And there are dozens of software packages to choose from. How do you pick the right one for your organization? Technology consultant Corinne Waldenmayer offers a user's guide to software selection.

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When Grantmakers Come Calling

CLASSIC ARTICLE - Grantees often view site visits with dread, but the vast majority of grantmakers have fairly benevolent motives for wanting to observe your work.

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Valuing Volunteer Time

CLASSIC ARTICLE - Donated labor often accounts for a significant portion of the in-kind match used to secure a grant. Here's how to calculate its dollar value.

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Understanding Indirect Costs

Learn to identify indirect costs in your organization, calculate an acceptable indirect-cost rate, and account for these when creating grant proposals.Learn to identify indirect costs in your organization, calculate an acceptable indirect-cost

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In Search of Outcomes

CLASSIC ARTICLE - Outcome evaluation can tell you if a program is really working, but too many grantmakers and grant recipients fail to plan for it.

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